We’ve all spent hours on hold trying to book a GP appointment or chasing a...
https://www.click-bookmark.win/having-spent-nearly-a-decade-behind-a-gp-reception-desk-i-know-the-frustration
We’ve all spent hours on hold trying to book a GP appointment or chasing a referral. For nine years, I watched patients struggle with these traditional bottlenecks from behind the front desk. Thankfully, the UK digital health landscape is finally shifting