Priority Partner Support Tickets: The Incident That Rewrote Security Tooling for Agency-Managed Sites
https://telegra.ph/How-agency-owners-pick-reliable-hosting-for-10-50-client-sites-without-becoming-hosting-experts-01-31
When a late-night breach exposed the gaps in our partner ticket workflow At 02:12 on a Sunday we got the call: a high-traffic client site was serving malicious JavaScript