Fake reviews are a headache, but you aren't helpless. Start by documenting...

https://www.phone-bookmarks.win/fake-reviews-can-sabotage-your-hard-earned-reputation-but-you-don-t-have-to

Fake reviews are a headache, but you aren't helpless. Start by documenting proof that the reviewer was never a client. Flag the content using the platform's formal reporting tools to initiate a review