Ask for a claim number when you contact your insurer

https://pr.capitalpress.com/article/The-Weinstein-Firm-Addresses-Rising-Atlanta-Motorcycle-Fatalities-and-New-Legal-Challenges-Under-Senate-Bill-68?storyId=69fa65b6cdd5c000024f22ba

Ask for a claim number when you contact your insurer, and use it in all communications to speed up service and reduce confusion.