A coordinated 1-star review wave can sink your reputation overnight, dropping...

https://www.mediafire.com/file/xckt8qloisfrmya/pdf-70113-98210.pdf/file

A coordinated 1-star review wave can sink your reputation overnight, dropping your Google rating from a 4.6 to a 4.1 in hours. When fake feedback hits, the damage isn't just to your ego—it’s to your bottom line