A bad step can be a good business idea. If a team has five tools for one task...

https://speedy-wiki.win/index.php/What_Is_Tool_Sprawl_and_Why_Does_It_Get_Worse_Over_Time%3F

A bad step can be a good business idea. If a team has five tools for one task or does manual chasing, take note. It costs time. AI raises the bar: people expect fast help